Contact
Request CNC repair service
Call (414) 381-0127 to talk to a tech now, or send the details below and a tech will call you back. The more you tell us, the more we bring on the first trip.
Send a request
Tell us about the machine
Machine, control, alarm number or symptom, and where it is.
What helps us most
- Machine make and model
- Control and alarm number
- What it's doing and when it started
- A photo of the screen or the problem
- Your town, so the closest team takes it
Talk to a Wisconsin tech
Rather talk now?
Tell us the machine, the control and the alarm or what it’s doing. We’ll talk it through and send a tech from the team closest to you.
- You talk to a tech, not a call center
- The closest Wisconsin team takes the job
- Straight answer on repair, rebuild or replace
Start to finish
How a service call works
Every call follows the same five steps, so whoever is running the floor always knows what happens next.
Call a tech
Tell us the machine, the control and the alarm or symptom. Text a photo of the screen if you can. The person who answers knows machines.
Sort it on the phone
Some calls end right there: a parameter, a door switch, a reset order. If not, we tell you what we suspect and what we’re bringing.
Closest team rolls
The Milwaukee, Madison or Green Bay team closest to your shop takes the job, with the meters, tools and common parts it’s likely to need.
Fix the cause
We find why it failed, not just what failed, and fix it on site when we can. Parts that have to be ordered get a price and lead time before anything is ordered.
Write it down
You get a short written summary: what failed, what we did, what to watch, and whether a rebuild or a PM visit would stop it coming back.
Machine down?
Get the machine back to cutting
Call and talk to a tech about the machine, the control and the symptom. The Wisconsin team closest to you takes it from there.